Submit ›
  • Customers like
    • Friendliness off the tech 2
    • Friendly 2
    • Were helpful 2
  • Customers don't like
    • Service 3
    • Results personnel 2
    • Scam 2

I had to get a new windshield installed and now I am missing three CDs. I didn't notice it until the next week. My friend wanted to borrow them. Now the manager of the safelite I used is trying to make it out that I am lying. I was listening to one of the CDs that is stolen while I was driving to her location. I will never and I mean never use that safelite location again. And if I do use... Read more

Was this review helpful? 0 0

Made an appt. to replace a windshield for $439.00, they called the day of the appt. to tell me the only one they had was scratched and with a pit on it and offered it to me at a $30.00 discount. I canc. the appt. I found a local company that would do it the next day for $221.00. Call your local dealers first, the local dealers want your business and they are easy to deal with and the profits will... Read more

Was this review helpful? 0 1

Safelite auto glass, i wont use that company any more at all, and i tell to any one to stop dealing with them, they charged my 2 times more than other auto glass and even they used the cheapest quality glass on my acura tl. i can see lot of waves and shade middle of glass, i have complain few times and customer service didnt care at all, looks like the got tones of jobs from everywhere, thats... Read more

Was this review helpful? 0 0

I had Safelite Glass to replace the windshield in my 1988 Corvette. They damage my windshield trim so bad that they had to replace it. After the trim saw replaced they could never stop the windshield from leaking. After trying two more times they said that they could repair it. I was send to a body shop but the day of my appointment there, they refuse to come out and remove the windshield. I... Read more

Was this review helpful? 0 1

Their ad on TV indicates that they will fix chips in your windshield and have your insurance pay for it. NOT SO......... I went on line and the only option was to have the windshield replaced for hundreds of $! This is False advertising and no one should deal with people. THEY LIE. Their website and advertising is at best a bait and switch. They bait you with their advertising and when you... Read more

Was this review helpful? 0 0

I live in Bowling Green Kentucky, anyone you talk to that has used Safelite has a war story. I took a car in with a crack in the windshield now when it rains water stands in the drivers side floor. When I turned the wipers on the arm went off the windshield and striped the wiper arm. When I took it back they poured a little water over it and told me it wasn't leaking and stuck the stripped out... Read more

Was this review helpful? 0 0

I gave my credit card info to a safe lite agent over the phone, in order to get an appointment. 2 days later, I had fraud charges in Florida and I live in Washington state! You have a problem Safelite. Do not give any credit card info to this company Add comment

After 3 appointments, they never bothered to show up. My husband called to complain and they told him "Call again to set up another appointment".. You've got to be kidding!! They never bothered to check their own computer system to see when in the *** they were ever going to show up. Well, after the 3rd appointment change, guess what...it was a 'no show'!! We will not be contacting them... Read more

Was this review helpful? 0 0

While I agree Safelite is the worst company ever both for an employee and consumer....working in the Auto Glass industry for 22yrs now..... I will agree with glassfox; most if not all glass companies will not repair a crack longer than a dollar bill. The biggest reason being for the consumer, once a crack reaches that size, it is at risk of growing while the repair work is being preformed,... Read more

Was this review helpful? 0 0

I had a rear slider window installed on my dodge truck. It leaked so bad my front floorboards were filled with water. They replaced it, but we moved across country, the new one leaked as bad on just the drivers side!! At my new location they took the second window back out, disassembled it, resealed it and reinstalled it. It stopped leaking, but my carpets had already been ruined!! After repeated... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Safelite AutoGlass.
Filing a new complaint about
×