Submit ›
  • Customers like
    • Friendliness off the tech 2
    • Friendly 2
    • Were helpful 2
  • Customers don't like
    • Service 3
    • Results personnel 2
    • Scam 2

had a crack in my window it was no bigger than a silver dollar but when I went down to get one fixed they cannot do nothing but put a new one in the Safelite auto person didn't bother looking at it and I just had a new windshield put in by them within 2 months before you would think they would try to fix it first but they were more worried about selling a new windshield then fixing one Nashville... Read more

Was this review helpful? 0 0

My 2014 Hyundai Santa Fe had windshield cracked by rock. I wanted Hyundai dealer to repair but State Farm insisted we take it to safelite. I had to fuss to get own windshield. Safelite installed at their shop called and said it was ready and it had been checked for leaks etc. when I drove up I could immediately see something was wrong rubber molding was wavy along top and windshield was sticking... Read more

Was this review helpful? 0 0

Worst service by management by josh victor.who refused to even explore alternative help to make up for ruining new years eve ..when mobile driver didn't call till after 5 ...and showed up at 5:30,with wrong part and management josh victor called and made no effort, but to offer a service call a week later...instead of sooner, as i waited all day for my appointment to show. My number is... Read more

Was this review helpful? 0 0

Needed a windshield and was referred to Safelite after calling GEICO. First piece of glass had waves, second had waves, third was oem and was installed with a seal issue on the top and created wind noise, 4th windshield was good !!! Over the next year I had the moulding on the passenger side pop off twice and required yet another 2 visits. Now as the winter came I am getting a high pitch whistle... Read more

Was this review helpful? 0 0

Called for windshield replacement. Gave them all information about car and set up appt. They arrived with wrong glass, said they had no time to get right one, but would be there (at hotel) first thing the next morning. 8a.m. I got an email which stated they would be there between noon and 5pm. so I called them. Called again in the morning. After several calls they showed up at around 9:30am.... Read more

Was this review helpful? 0 0

Made an appointment for a saturday install. I got all of these emails that they were going to be here and that they would call an hour before. We waited from 12-5 on saturday and around 4:30 I called their number and they put through to Steve. Steve went on to tell me that he had two work orders for my address. Well Steve you didnt show for either!! "Well I can get there first thing Monday... Read more

Was this review helpful? 0 0

My husband took a job with Safelite to vetter our family in our Children's Ministry. His job he had before did not allow for Sundays off. This oppurtunity was such a blessing to our family especially because we had just taken on a 5mo old fictive kin foster baby. 2 weeks ago we joibed with the company to help deliver Thanksgiving dinners to needy familes. We took our 5yr old to show her the true... Read more

Was this review helpful? 0 0

Rudest people! Waited a week for my appointment tech showed up late and refused to do the job. He couldn't reschedule my appointment. When I called in the morning to speak with the manager, Mike in Reno NV he told me it was my fault and what is he supposed to do about it they have a lot of customers to deal with. I can't believe how rude and unhelpful this location is. Will never use them and... Read more

Was this review helpful? 0 0

I had my windshield replaced by safelight in nh. Well just to let everyone know this company damaged my dashboard of my car and they are telling me because it's a 92 model that they aren't fixing it. I am having to pull the company into court to get the damage fixed. All they wanted to do is give me a refund witch don't come no were near the cost of the dashboard repairs. Add comment

My rear view mirror came off of the windshield this morning. This is the second time this has happened since I replaced the windshield a few months ago. I returned to the shop, not Safelite, that replaced the windshield. It's Saturday and they are closed for the weekend. Fortunately for me, Safelite is opened for business. I went there, spoke with Mike A., assistant store leader, about my... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Safelite AutoGlass.
Filing a new complaint about
×