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Lifetime warranty....B.S.!!! Had a rear window installed on my jeep window a year and a half ago. Came out in the morning to the window shattered after just sitting in diveway over night. No rock in car, no snow ball, just glass. DVD player, iPod all still in car so no...
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1.4
#1156626
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Scheduled and appointments on december 11 in southaven ms before giving the reception the key I ask how long she stated hour and 30 now that was at 10am and now it 1:16 pm window been out for and hour they still haven't put it in now I have to call in work late been on...
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#1146479
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i was a wholesale buyer from Safelite in Union City. Safelite has most of insurance jobs routed to them, and sometimes nation wide fleets has only Safelite to provide them services nationwide. Our company has been working on an account where Safelite used to provide...
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#1139454
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Safelite Autoglass - Second no show

Safelite Autoglass
#1169675
1.6
Details
We had an appointment last week and no one ever showed up. I contacted Geico who contacted Safelite. Scheduled another appointment for next week(today). The tech called to say he’d be here at 3pm but never showed. He didn’t text me to say he was coming either like the commercials say. I called Geico back and went with another vendor. Poor service.
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Safelite Autoglass - Outstanding work !!

Safelite Autoglass
#1158128
I traveled to Lenexa, Kansas to visit family on 1/28/17 . I had 2 star cracks in my windshield. Safelite sent Jessica to my sons house where I was staying on the 29th . And wow!! Excellent job !! My windshield is in great shape now. Thanks so much
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Safelite Autoglass - Safelite no show appointment

Safelite Autoglass
#1147843
1.0
Details
Had appointment between 12 noon and 5 pm technician never showed uo
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Safelite Autoglass - Chipped glas repair turned into a windshield replacement

Safelite Autoglass
#1133631
1.7
Details
Was told small chance that the windshield would crack... The original chip was so tiny and had happened two days previously. I was shocked when the tech came to me and said " I have some bad news". I just felt I was scammed. I wonder how many times this happens. Never again will I go to Safelite.
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Had windshield replaced in February, 2017. When technician completed the installation I asked how much I owed for such. He replied NOTHING DUE!!! In November, 2017 I received a notice from a collection agency telling me I owed a balance for windshield. I never received...
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1.0
I didn't like
  • Payment problems and 3 times to get correct glass
#1138468
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Had an appointment set up to have my rear window replaced in my 2010 Tundra I gave him my VIN number they looked it up said it was ready to be replaced took it in they told me they had the wrong window so I set up another appointment they took $100 off of it which it...
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1.0
#1138119
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Words cannot express how passed I am with Safelite Auto Glass. When filing a damaged glass claim with Geico, they recommended I use Safelite Auto Glass. Since Safelite Auto Glass had replaced the windshield in this car 3 years earlier, I went with them. When speaking...
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1.5
#1135421
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There isn’t a word in the English language to express how utterly incompetent and care-less thus company us! 3-scheduled visits to replace our front windshield and 3-no shows. Even more concerning, after each failure, we called to complain and were “escalated” within...
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1.3
#1129880
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Safelite auto glass came to my home and repaired a windshield. The keys were in the car for the tea to use if needed. Later when my spouse was going to work the keys were nowhere to be found. The actual repair was ok but the issues resulting from no keys were not ok....
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I didn't like
  • Misplaced keys to vehicle
#1124427
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I've been getting the run around for two months trying to get my broken window fixed. I've had Allstate insurance for more than 50 years. During that time I've only filed a few minor claims. Everything was fine until Allstate started using Safelite to handle their...
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#1107479
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Contact Safelite Autoglass

Mailing Address:
Safelite Auto Glass headquarters
2400 Farmers Drive
Columbus, OH 43235
Phone:
(800) 835-2257
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Safelite Autoglass Products and Services

I'm not questioning Safelite's work. I DO want people to be aware of their policy to not install a windshield if there is even so much as a pinhole of rust-thru on the windshield bed. I have a TEN year old car, and needed my windshield replaced pronto for an long...
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2.5
#1105702
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