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Words cannot express how passed I am with Safelite Auto Glass. When filing a damaged glass claim with Geico, they recommended I use Safelite Auto Glass. Since Safelite Auto Glass had replaced the windshield in this car 3 years earlier, I went with them. When speaking...
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1.5
#1135421
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i was a wholesale buyer from Safelite in Union City. Safelite has most of insurance jobs routed to them, and sometimes nation wide fleets has only Safelite to provide them services nationwide. Our company has been working on an account where Safelite used to provide...
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#1139454
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Let me tell you the scoop from the inside. 1. The glass they use isn't any better than any other glass company. 2. The first price they quote you, isn't the bottom line price. 3. The "discounted" price isn't the bottom line price either as they have what is called...
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Anonymous
Anonymous

Inside scoop from a referral Safelite employee. Referral is where you make an insurance claim (if you have the appropriate coverage) instead of going over to sales (the above ...

#497103
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Safelite Autoglass - Chipped glas repair turned into a windshield replacement

Safelite Autoglass
#1133631
1.7
Details
Was told small chance that the windshield would crack... The original chip was so tiny and had happened two days previously. I was shocked when the tech came to me and said " I have some bad news". I just felt I was scammed. I wonder how many times this happens. Never again will I go to Safelite.
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Safelite Autoglass - Safelite no show appointment

Safelite Autoglass
#1147843
1.0
Details
Had appointment between 12 noon and 5 pm technician never showed uo
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Safelite Autoglass - Wonderful

Safelite Autoglass
#1129610
Kris was my tech he showed up on a cold saturday morni ng did a great job.
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Safelite Autoglass - Poor job from safelite

Safelite Autoglass
#1123478
2.0
Details
My wife took my truck in for an appointment to have windshield replaced,should have took it to jiffy lube,black glue on headliner,poor windshield quality,suppose to be green shade and blue tint,well it must have blew off on way home after taking almost 2 hours to put it in.never again safelite.
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My wife and I have been customers of Safelite a few times over the years and were always very pleased with the service, however that has drastically changed over the sequence of events of the last few days. We had an appointment on June 30th to have our windshield...
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1.0
I didn't like
  • Never showed up
  • Disrespectful technician
#1087576
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Had windshield replaced in February, 2017. When technician completed the installation I asked how much I owed for such. He replied NOTHING DUE!!! In November, 2017 I received a notice from a collection agency telling me I owed a balance for windshield. I never received...
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1.0
I didn't like
  • Payment problems and 3 times to get correct glass
#1138468
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Had an appointment set up to have my rear window replaced in my 2010 Tundra I gave him my VIN number they looked it up said it was ready to be replaced took it in they told me they had the wrong window so I set up another appointment they took $100 off of it which it...
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1.0
#1138119
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I've been getting the run around for two months trying to get my broken window fixed. I've had Allstate insurance for more than 50 years. During that time I've only filed a few minor claims. Everything was fine until Allstate started using Safelite to handle their...
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#1107479
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There isn’t a word in the English language to express how utterly incompetent and care-less thus company us! 3-scheduled visits to replace our front windshield and 3-no shows. Even more concerning, after each failure, we called to complain and were “escalated” within...
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1.3
#1129880
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Scheduled and appointments on december 11 in southaven ms before giving the reception the key I ask how long she stated hour and 30 now that was at 10am and now it 1:16 pm window been out for and hour they still haven't put it in now I have to call in work late been on...
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#1146479
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Contact Safelite Autoglass

Mailing Address:
Safelite Auto Glass headquarters
2400 Farmers Drive
Columbus, OH 43235
Phone:
(800) 835-2257
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Safelite Autoglass Products and Services

Safelite auto glass came to my home and repaired a windshield. The keys were in the car for the tea to use if needed. Later when my spouse was going to work the keys were nowhere to be found. The actual repair was ok but the issues resulting from no keys were not ok....
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I didn't like
  • Misplaced keys to vehicle
#1124427
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