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I was quoted $148.50 for a repair the technician showed up, fixed the repair (I mean smeared glue on the spot) called guys boss and only charged me $60 he said the chip was minor. He assured me my window was as structures sound as a new window. Surprise a week later I...
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3.0
#988544
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I scheduled an appointment with Safelite Auto Glass and the tech was supposed to show up between 8:30 pm and 12:00 pm. At noon I called the office at Safelite to find out why their technician had not shown up yet and was told that he would call me right back. Another...
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#980539
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Called Geico 8am and was told that Safelite would be out between 12 and 5. Got numerous confirmations from Safelite saying that they would call before they got here by 4 o'clock I still had not heard from them, so I called them and I spoke with the technician Nicholas....
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1.0
#977350
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Safelite Autoglass Customer Care Review

Safelite AutoGlass
#950447
Safelight tech stood me up. I received email to confirm appt & received text that tech was on his way with est arrival time but tech never showed up never call never heard from anyone
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Safelite Autoglass Car Repair Review

Safelite AutoGlass
#921791
1.0
Worst company for auto glass. Dont do business with them. Many customers including myself had a small chip on the windshield. They said they coyld repair it. They shattered the entire windshield. Of course. More money .rip off
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Safelite Autoglass Windshield Repair Review

Safelite AutoGlass
#921453
1.0
I took my custom '94 Chev c1500 from the paint shop to Safelite to diagnose a leak in a windshield that they had recently replaced. They banged and drug a tool cart or something down the passenger side chipping the paint and leaving surface scratches. When I brought it to their attention they denied it and refused to take responsibility. They also failed to fix the leak.
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Safelite Autoglass Car Part Replacement Review

Safelite AutoGlass
#865968
2.8
Poor quality of promised services associated with rear window replacement. Minimal at best. Personnel friendly. Building location & condition poor. Parking inconvenient & inadequate.
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We spoke with michelle who took down all the wrong information and refused to get a manager on the phone. We called back to be transferred seven times to different people and departments. We spoke to Angie, michelle ,michael, mary and stacey. this was over and invoice...
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Anonymous
Trav

Lol. Giant glass is safelite. Thank you for suggesting us.

Anonymous
Anonymous

Safelite and Giant are the same company - a takeover from a year or two ago

I didn't like
  • Sucked
#972545
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I had a windshield crack while I was sitting in the car. When I called the corporate office they were very nice and said it would be warrantied and set up an appointment. When I arrived a tech came out and said something had chipped the windshield I explained that I...
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Anonymous
Anonymous

There is no such thing as a cheap glass. All glass manufactured for auto is the same. OEM or not. It's the same. The true test comes with installation. If it's installed ...

1.0
I didn't like
  • Very poor
#970636
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Safelite AutoGlass - Windshield Replacement Issues
Safelite AutoGlass - Windshield Replacement Issues
Safelite AutoGlass - Windshield Replacement Issues
Safelite AutoGlass - Windshield Replacement Issues
I had a technician come out on a Saturday to replace my windshield. Unfortunately, I was not home and left explicit instructions with my husband regarding the installation. I understand that the weather stripping will sometimes shrink and I was specific with the...
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Anonymous
Anonymous

Yea good luck with that you called safelite to replace a windshield so clearly you dont know what you are doing why would you even try to fix that yourself *** nimrod:)

2.6
I liked
  • Scheduling was easy and they showed up on time
I didn't like
  • Job was less than satisfactory
#963391
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They installed a $565 windshield and did $702.45 worth of damage. They lied to the attorney general and offered $100 for chipped paint. We have the Car Star estimate showing the damage they created. The paint alone was more then $100. they damaged the rubber seals on...
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Anonymous
Anonymous

Youll never win theyll spend a million dollars to prove you wrong their pockets are deep yours clearly arent otherwise you wouldnt be crying like a little girl over 750$ worth...

1.0
#958346
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I had to get my windshield replaced because I hit a deer. There was nothing I could do she did not come threw the window but she did destroy it I was devastated .We waited all day for our repair man at 430 they finally showed, when I said They there were 2 trucks, It...
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1.0
#953227
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First I had a crack repaired by them. A year or two later the crack expanded and I went back to them to replace my entire windshield. I had my windshield replaced here a month ago. I then got a stress fracture in my window from improper install/faulty windshield. When...
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#952097
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On Monday called Safelite, gave them my car information, and set up an appointment for Wednesday afternoon at my house to replace the windshield. The driver arrives on time, looks at my car from his van window, says he doesn't have the parts, and drives off. Says they...
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1.0
#941407
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