Safelite Autoglass Contact Information

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Summary of Safelite Autoglass Customer Service Calls

381 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:24 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Safelite Autoglass to Ask about:

Product/ Service:

  • “I scheduled to have windows repaired next Friday I indicated I would be paying but my insurance company willNow pay so I need Safelite to enter my information into Links, State Farm.”
  • “Car window broken”
  • “Windshield is leaking”

Return/ Replace:

  • “One of our customers needs a winsheild replaced and gave me his reference number. We sub contract a vendor to do the work and want to know how our vendor is getting paid”
  • “Windshield replacement”
  • “Get my auto glass replace”

Staff:

  • “Change service”
  • “Terrible service”
  • “Windshield having air bubbles and bad service”

Activation/ Cancellation:

  • “Cancel appointment”
  • “Cancellation”
  • “Cancel”

Employment:

  • “Problem applying for a job on website”
  • “To close out my 401k”
  • “Employment”

Payments and Charges:

  • “Payment”
  • “Wrong billing”
  • “Bill”

Request for Information:

  • “Questions about glass”
  • “I have a question”
  • “Question on replacing instead of repair due to Maryland policy”

Shipping and Delivery:

  • “Where is the tec.”
  • “To get the coupon code for online schedule”
  • “Complaint of delivery”

Website/ Application:

  • “Need help with application”

Account:

  • “Account”

Refund:

  • “Refund needed”

Other:

  • “Follow up”
  • “Tinting”
  • “Windshiled crack”

Safelite Autoglass Rating Stats

1.7 out of 5 stars
based on 168 reviews
See all 667 reviews

Rating stats

  1. 107 reviews
  2. 35 reviews
  3. 13 reviews
  4. 4 reviews
  5. 9 reviews

About Safelite Autoglass

Top 5 Safelite Autoglass Products

Windshield Wiper, Commercial, Windshield Installation, Installation

Top 5 Likes about Safelite Autoglass

Friendliness off the tech, Were helpful, Friendly, Scheduling was easy and they showed up on time, Showed up on time

Top 5 Dislikes about Safelite Autoglass

Customer service, Having my time wasted- no apology, Disrespectful technician, Didnt have the materials needed for the job, Did not do the job right

Top 5 Related Companies

Dieteren, Apple Auto Glass, Belron, Autoglass, Carglass

Summary

Safelite AutoGlass is an American company. Safelite AutoGlass is a wholly owned subsidiary. The company is a member of the Berlon US family of companies. Safelite AutoGlas was founded in 1947 in Wichita, Kansas. At the present time Safelite AutoGlass is considered to be one of the leading auto glass providers in the country. The company provides a number of quality auto repair and replacement solutions. Safelite Auto Glass offers twenty-four hours instant scheduling, in-shop and mobile service, quality materials and so much more. In addition, Safelite AutoGlass offers a number of different payment options.

Safelite Autoglass reviews and complaints

Safelite Autoglass is ranked 214 out of 2232 in Service Centers and Repairs category

Area Served

USA

Payment Methods

VISA

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Safelite Autoglass Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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