Safelite Autoglass Contact Information

Toll-Free Number:

  • (800) 835-2257

Warranty department:

  • (866) 212-5457
  • (800) 835-2257
  • (800) 800-2727
  • (888) 892-2342
  • (877) 865-5629
  • (800) 631-6966
  • (877) 865-5610

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Currently you can call only US numbers.

Headquarters Address:

Safelite Group, Inc.
7400 Safelite Way
Columbus, OH 43235
United States

Other Info:

Monday-Friday: 7:00am-10:00pm (EST)
Saturday: 8:00am-5:00pm (EST)

Social Networks:

Summary of Safelite Autoglass Customer Service Calls

506 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:18 AVG CALL DURATION
17% ISSUES RESOLVED

Customers Contact Safelite Autoglass to Ask about:

Return/ Replace:

  • “Wipers are not working after windshield replacement”
  • “Get my auto glass replace”
  • “One of our customers needs a winsheild replaced and gave me his reference number. We sub contract a vendor to do the work and want to know how our vendor is getting paid”

Product/ Service:

  • “New back glass leaking and ruined seat”
  • “Driver side door broke”
  • “I scheduled to have windows repaired next Friday I indicated I would be paying but my insurance company willNow pay so I need Safelite to enter my information into Links, State Farm.”

Staff:

  • “Upset with service”
  • “Change service”
  • “Windshield having air bubbles and bad service”

Employment:

  • “Employment”
  • “Problem applying for a job on website”
  • “To close out my 401k”

Request for Information:

  • “Inquiring about application I completed online”
  • “Quote and location questions”
  • “Questions about glass” , Review #1358387

Activation/ Cancellation:

  • “Cancel appointment”
  • “Cancellation”
  • “Cancel”

Shipping and Delivery:

  • “To get the coupon code for online schedule”
  • “Complaint of delivery”
  • “Where is the tec.”

Payments and Charges:

  • “Double billed”
  • “Wrong billing”
  • “Bill”

Website/ Application:

  • “Website not working”
  • “Need help with application”

Cards:

  • “Gift card”

Account:

  • “Account”

Refund:

  • “Refund needed”

Other:

  • “Set up acount”
  • “To ask about replacing a single peice of glass in the back window of a toyota tacoma”
  • “Appointment update”

Safelite Autoglass Rating Stats

1.7 out of 5 stars
based on 173 reviews
See all 683 reviews reviews

Rating stats

  1. 109 reviews
  2. 37 reviews
  3. 14 reviews
  4. 4 reviews
  5. 9 reviews

Rating trend

About Safelite Autoglass

Top 5 Safelite Autoglass Products

Windshield Wiper, Commercial, Windshield Installation

Top 5 Likes about Safelite Autoglass

Friendliness off the tech, Were helpful, Friendly, Scheduling was easy and they showed up on time, Showed up on time

Top 5 Dislikes about Safelite Autoglass

Customer service, Having my time wasted- no apology, Disrespectful technician, Didnt have the materials needed for the job, Did not do the job right

Top 5 Related Companies

Dieteren, Apple Auto Glass, Belron, Autoglass, Carglass

Summary

Safelite AutoGlass is an American company. Safelite AutoGlass is a wholly owned subsidiary. The company is a member of the Berlon US family of companies. Safelite AutoGlas was founded in 1947 in Wichita, Kansas. At the present time Safelite AutoGlass is considered to be one of the leading auto glass providers in the country. The company provides a number of quality auto repair and replacement solutions. Safelite Auto Glass offers twenty-four hours instant scheduling, in-shop and mobile service, quality materials and so much more. In addition, Safelite AutoGlass offers a number of different payment options.

Safelite Autoglass reviews and complaints

Safelite Autoglass is ranked 213 out of 2286 in Service Centers and Repairs category

Area Served

USA

Payment Methods

VISA

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Safelite Autoglass Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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