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I had a windshield crack while I was sitting in the car. When I called the corporate office they were very nice and said it would be warrantied and set up an appointment.

When I arrived a tech came out and said something had chipped the windshield I explained that I was sitting in the car when it happened and he did not care and sent out another tech only to say the same thing. I called corporate and they said the manager would call and that never happened. I will never use Safelite Autoglass again.

My auto body repair shop said they use a cheap glass, I did not know there was such a thing. I had the body shop put in another windshield.

Product or Service Mentioned: Safelite Autoglass Car Repair.

Reason of review: Damaged or defective.

Monetary Loss: $300.

Preferred solution: Let the company propose a solution.

I didn't like: Very poor.

Company wrote 0 public responses to the review from Dec 10, 2016.
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Anonymous
Albuquerque, New Mexico, United States #1288861

There is no such thing as a cheap glass. All glass manufactured for auto is the same.

OEM or not. It's the same.

The true test comes with installation. If it's installed improperly, you're ***.

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