There isn’t a word in the English language to express how utterly incompetent and care-less thus company us! 3-scheduled visits to replace our front windshield and 3-no shows.
Even more concerning, after each failure, we called to complain and were “escalated” within the organization to ensure we were being prioritized — we were reminded many times just how “important” we are to them. Uh, clearly not!
This negative review is specific to the Riverdale and Union City Store. There are other competitors that provide the same service — save yourself the time and hassle by using someone else instead!
Review about: Safelite Autoglass Windshield Repair.
Reason of review: Order processing issue.