Not resolved

Was the recommended glass provider from our insurance. Job was completed fine, but was disappointed to find an upper cowl clip in the driveway afterward.

And then to discover that over half of them were now missing. Our car is a year old, they weren't missing prior, and you can easily tell they had been removed just then. Inexpensive parts for me to replace, but I was in the garage working while the tech was replacing the glass. To not let me know that the clips were damaged or lost in the process was very disappointing.

Also didn't really like having to clean all the excess adhesive off the hood, interior, and all the sticker residue off the windshield. I repair instruments for a living, I'd never return an instrument to a customer in that condition. That's just poor service.

Company offered an apology. Hopefully they'll better train their employees, but I doubt it.

Review about: Safelite Autoglass Car Repair.

Reason of review: Bad quality.

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