filters
state:
Show
city:
Show
product:
Show
If youre considering calling SafeLite for a repair of a damaged windshield or any other glass on your car, theres one short phrase you need to know which can save you money, time and aggravation. In this review of the SafeLite company, Im going to offer that piece of...
Read more
1.0
I didn't like
  • Failed repair
#1063183
Reply to reviews
On Friday june 16th safe lite was sent to my home to fix a small chip in my windshield, i was never told by safe light or the insurance company it was a possibility they would bust it, well they did and now want me to pay a 250 deductible for a 60 dollar repair. If i...
Read more
1.6
#1062084
Reply to reviews
Complete and utter FAIL! If I could the review would have NO stars! Scheduled windshield replacement, insisted on OEM glass, on 5/17. First no show 5/18, 2nd no show 5/19, third date 5/22 showed up brought the wrong glass, never communicated with me the customer any of...
Read more
1.0
I didn't like
  • Response time for repair
  • Service
#1055825
Reply to reviews

Safelite Autoglass - Windshield

Safelite Autoglass
#1043293
1.0
Details
First time 2 wrong size windshields were ordered and a third was broken before a final installation was done. A year later I need another windshield due to a crack. Took it for new installation and they ordered wrong windshield again. Had to call back today to remind them to order another windshield. I got lost in their system
Comment
Show
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money

Safelite Autoglass Car Part Replacement Review

Safelite Autoglass
#1033833
1.2
Details
They arrived within the time-window requested. Worker seemed nice. My issue is that their was glass chips left in my vehicle on the dash and some on the seat. The second issue is that the seal was not applied correctly. The road noise was terrible and I believe using aftermarket low quality glass also contributed to the outside noise.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Safelite Autoglass Car Part Replacement Review

Safelite Autoglass
#1010514
1.0
Details
No show No call ! Call anyone else
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Safelite Autoglass Customer Care Review

Safelite Autoglass
#950447
Safelight tech stood me up. I received email to confirm appt & received text that tech was on his way with est arrival time but tech never showed up never call never heard from anyone
Comment
Show
I had an appointment scheduled for Safelite to come and replace my cracked windshield on Saturday, May 20th. Due to (by their count) four call-outs on that day, they rescheduled the appointment for the following Tuesday. The tech came out and replaced the windshield on...
Read more
1.5
I liked
  • Corporate guy who helped me
#1052832
Reply to reviews
Im not sure why safelite schedules appointments because they will not keep them and they schedule them to what meets their needs best not the customers. Waited all day for tech to arrive after they rescheduled appointment 3 times! When tech arrived they wouldnt replace...
Read more
#1043837
Reply to reviews
Beware for Safelite Van license plate 287-DHL or 287-OHL, it's one of the two for sure. On 4/20/17 around 1700 hours I was headed South on 95 in Volusia County Florida and attempted to pass a Safelite truck with all the markings, when the driver sped up and block me...
Read more
#1037465
Reply to reviews
Safelite claims to give you a warranty, but when you go to get a warranty repair/replacement, you will only get the run around. I had my windshield replacement from a crack sustained by a rock. When the tech got the entire new windshield in, he noticed a slight crack...
Read more
#1036364
Reply to reviews
I call them on a Sunday afternoon for service on the windshield of my car.. everything was fine until they ask for my policy number.. I didn't have it ...so I told them I would call them back with it.. 5 minute later I call back with the information.. they setup a time...
Read more
Anonymous
Anonymous

You did not miss anything they repaired my windshield and did a *** poor job!

1.7
#1029251
Reply to reviews
Had safelite come out and repair a very small ding in our 2016 Kia Soul, the technician told my husband he would not have any issues with it spreading or anything and it was guaranteed for life. Well today the little ding that they fixed spread and now there is a big...
Read more
1.8
I didn't like
  • Being informed incorrect information
  • Not standing behind their work
  • Made windshield worse then it was
#1025601
Reply to reviews
That's the only way I can explain what I witnessed being done to a simple little rock chip on my windshield. I have had plenty of these fixed before and "Never" saw them take a razor blade 90 deg to the window and scrape back and forth with a fair amount of pressure on...
Read more
#1018248
Reply to reviews