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I had my windshield replaced by Safelite. The new windshield got hit by one tiny little rock and it started cracking, about a two inch crack appeared.

The safelite guy told me it was not fixable and I had to purchase another bran new windshield. the rock had hit on the bottom fringe of the glass. I asked about the glass quality as obviously it was of inferior quality. my previous windshields have all taken multiple hits by rocks and never cracked like that.

The guy lied to me and told me it was just as good as all other windshields. That in my opinion is simply not true. I also thought I had a warranty.

No, I had no warranty, I have to replace the new glass I just bought. Bottom line, they use very inferior product to replace your glass.

Reason of review: Bad quality.

Monetary Loss: $300.

Safelite Autoglass Cons: Inferior product.

Location: Katy, Texas

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There is a warranty on installation. Additional damage to a windshield, or any glass from any company, will mean you have to pay to replace it. It's life.

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