Manufacturer: Safelite Autoglass Category: Part Replacement Clear all filters (35 of 35 reviews match)
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About the second week of June 2017 Safelite came to home to replace the windshield on my 2005 Ford F-250 I've used them before with great results, with other insurance companies, but never again. The tech pulled out & destoyed the edge molding & then told me there's...
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Anonymous
Nonono

You do understand the glue won't stick to rust? It could leak or in a wreck could be weakened

2.8
Product
Safelite Autoglass Car Part Replacement
I liked
  • Showed up on time
I didn't like
  • Wasted my time and damaged molding
#1098918
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Took vehicle to Safelite to replace windshield. They got the wrong windshield and I had to go home until they got the right one. I was quoted $500 for a heated windshield which I paid for. I was checking my car insurance and found out they billed my insurance and...
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1.2
Product
Safelite Autoglass Car Part Replacement
#1094987
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We had an appointment on June 30th to have our windshield replaced, we received a phone call to cancel a day before the service because the technician was ill. The service was rescheduled for July 5th. The morning of the appointment we received a call to cancel the...
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1.0
Product
Safelite Autoglass Car Part Replacement
I didn't like
  • Never showed up
  • Disrespectful technician
#1087576
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Safelite Autoglass - Replace windshield

#1044044
1.0
Details
2 wrong windshields were ordered and a third was broken upon delivery. Eventually install was completed. In a separate incident with same company, I had another cracked windshield to be installed. I showed up for the confirmed appointment and wrong windshield was ordered again. I'm currently waiting.
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Safelite Autoglass - Windshield

#1043293
1.0
Details
First time 2 wrong size windshields were ordered and a third was broken before a final installation was done. A year later I need another windshield due to a crack. Took it for new installation and they ordered wrong windshield again. Had to call back today to remind them to order another windshield. I got lost in their system
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Safelite Autoglass Car Part Replacement Review

#1033833
1.2
Details
They arrived within the time-window requested. Worker seemed nice. My issue is that their was glass chips left in my vehicle on the dash and some on the seat. The second issue is that the seal was not applied correctly. The road noise was terrible and I believe using aftermarket low quality glass also contributed to the outside noise.
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Safelite Autoglass Car Part Replacement Review

#1010514
1.0
Details
No show No call ! Call anyone else
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Safelite Autoglass - Never again
I took my Jeep in for a tailgate window replacement. They fixed the window no problem. When they got done they told me they could not get the tailgate to latch. I said it was working when I brought it in. Then the manager told me its not their problem its a Jeep...
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Anonymous
MAD

I hate to defend safelite, but Chrysler does have latch issues on all their vehicles when they have glass breakage on lift gate

Product
Safelite Autoglass Car Part Replacement
#1081907
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50 hrs for the repair remember this is special glass so to say I was *** off is a understatement when I found out that the tech broke the glass he was installing!!! not only that my door panel was not put back on properly. then they wanted to charge for two glasss...
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Safelite Autoglass Car Part Replacement
#1073544
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Waited all day for tech to arrive after they rescheduled appointment 3 times! When tech arrived they wouldnt replace the windshield due to surface rust less than 6 in. In length! So not only did they waste my time there is no other places to go on a Saturday and no...
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Product
Safelite Autoglass Car Part Replacement
#1043837
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Safelite claims to give you a warranty, but when you go to get a warranty repair/replacement, you will only get the run around. I had my windshield replacement from a crack sustained by a rock. When the tech got the entire new windshield in, he noticed a slight crack...
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Product
Safelite Autoglass Car Part Replacement
#1036364
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They talked us into also having our windshield wipers replaced.Came to my office on time, replaced windshield, bent one wiper & said they would be back tomorrow to replace. They didn't show up and they didn't call to tell me they weren't going to show up. Wouldn't...
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Product
Safelite Autoglass Car Part Replacement
#1007463
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I had my windshield replaces on my '05 Chrysler Pacifica. The first windshield that was installed was defective in that it had optical distortions in the middle of the glass and along the entire bottom edge. The windshield was promptly replaced and the service was...
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Anonymous
Anonymous

We use the same glass every company uses. There is always distortion on the very bottom edge of curved glass. Easy solution is to not stare at dash while driving. Thank you.

4.5
Product
Safelite Autoglass Car Part Replacement
I liked
  • Qualified staff
  • Friendliness off the tech
  • Customer service
I didn't like
  • Product quality
#1006978
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Requested service through my insurance company on October 3rd and still no glass. First appointment was rescheduled, because "glass was on backorder". Second appointment, glass supposedly came in broken. Third try, I was told they installed it over the weekend. Really,...
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1.0
Product
Safelite Autoglass Car Part Replacement
#993500
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