Product: Safelite Autoglass Car Part Replacement Clear all filters (47 of 47 reviews match)
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I used Safelite at the Fairless Hills, PA location to replace my windshield, paid for by my Erie auto insurance. Safelite said they would check the VIN and replace it with the same type. I agreed to have them do the replacement outside because of my long work hours....
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1.0
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Safelite Autoglass Car Part Replacement
I liked
  • First outside technician was friendly
I didn't like
  • Worst consumer experience i have ever had
#1230550
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Safelite Autoglass - Worst experience ever.

The windshield replacement was suppose to take 1 hour. After the manager spent 1.5 hours on the phone, the job took 2.5 hours. Bad. Bad. Bad. {{redacted}}
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Safelite Autoglass Car Part Replacement
#1217192
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Safelite Autoglass - The worst ever...

You cant speak to any one the machine hears what it wants then when you use the app you can hear the person but they cant hear you at all the entire experience sucked. This is my 2nd windshie9and these guys did a horrible job 2/1/18 on my Nissan Rogue 2008 Lutisha Harvey (973)855-0689
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Safelite Autoglass Car Part Replacement
#1187964
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I have spoken to customer service manager who said he would take care of me and has instead placed the responsibility of the parts department to communicate with me. This has been a horrible experience and two months later I'm still waiting on a 3rd window, same...
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1.4
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Safelite Autoglass Car Part Replacement
#1173492
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I have a light under the front hood that is connected to see at night if I ever have to lift the hood and when Safelite replaced my glass they disconnected my light bulb for the front hood which at first was fine because the front hood was going to be open for a while...
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3.2
Product
Safelite Autoglass Car Part Replacement
I liked
  • Excellent job cleaning up
#1172150
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Scheduled and appointments on december 11 in southaven ms before giving the reception the key I ask how long she stated hour and 30 now that was at 10am and now it 1:16 pm window been out for and hour they still haven't put it in now I have to call in work late been on...
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Safelite Autoglass Car Part Replacement
#1146479
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Had windshield replaced in February, 2017. When technician completed the installation I asked how much I owed for such. He replied NOTHING DUE!!! In November, 2017 I received a notice from a collection agency telling me I owed a balance for windshield. I never received...
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1.0
Product
Safelite Autoglass Car Part Replacement
I didn't like
  • Payment problems and 3 times to get correct glass
#1138468
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Had an appointment set up to have my rear window replaced in my 2010 Tundra I gave him my VIN number they looked it up said it was ready to be replaced took it in they told me they had the wrong window so I set up another appointment they took $100 off of it which it...
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1.0
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Safelite Autoglass Car Part Replacement
#1138119
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Safelite Autoglass - Terrible service

The windshield for my 2002 Jeep Wrangler was installed without the inside gasket installed!! The technician knew he didn't have all the necessary parts, yet installed it anyway!! I will never recommend Safelite...
1.0
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Massena, New York
Product
Safelite Autoglass Car Part Replacement
#1110169
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I DO want people to be aware of their policy to not install a windshield if there is even so much as a pinhole of rust-thru on the windshield bed. I have a TEN year old car, and needed my windshield replaced pronto for an long awaited ( and needed!) family vacation....
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2.5
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Safelite Autoglass Car Part Replacement
#1105702
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