Safelite Autoglass Car Part Replacement Reviews

3.1
(10 reviews)
Service Scheduling
Advertised vs Delivered
Product or Service Quality
filters
seller:
Show
state:
Show
city:
Show
I had to get my windshield replaced because I hit a deer. There was nothing I could do she did not come threw the window but she did destroy it I was devastated .We waited all day for our repair man at 430 they finally showed, when I said They there were 2 trucks, It took about 15 min to get the windshield replaced in the meantime one of the repair men made fun of the fact I hit a deer. the other Tech vacuumed my car Made me look at a paper...
Read more
A year or two later the crack expanded and I went back to them to replace my entire windshield. I had my windshield replaced here a month ago. I then got a stress fracture in my window from improper install/faulty windshield. When they came out to fix it under warranty they poked at the crack and tried to make it look like it was an impact mark so they wouldn't have to cover it. They're work has been faulty before and they don't stand by their...
Read more
On Monday called Safelite, gave them my car information, and set up an appointment for Wednesday afternoon at my house to replace the windshield. The driver arrives on time, looks at my car from his van window, says he doesn't have the parts, and drives off. Says they will call back in 6-7 days. Who drives 70 miles to a job without the necessary parts? (Safelite.) Called the national number on Thursday, trying to find out when they would come....
Read more
I got a side window fixed from Safelite in Plano, Texas at 1 pm. I went to get my car at 12 am the next day and now my Front windshield had a crack. I called safelite back, and they were rude, and have done nothing. They also left my car unlocked. FORGET EVER USING THEM, AND THEY USE MANY CONTRACTORS, WHO MIGHT DO A POOR JOB. Save time, money and frustration by not using safelite companies. I had only a bad experience here, and they don't seem...
Read more
My windshild was broken! Not a chip, Broken! Car unusable! Order for replacement was given to Safelite. 1st. Appointment Sept 22- wrong windshild. 2nd appointment Sept 27th, Safelite called an hour before cancelling, Why? Wrong windshield! 3rd appointment Oct. 4 -Again wrong windshild! Today October 5 th! Have no idea where Safelite is and if they even plan to finish the job!! These people seem to be nice, but, awfull at what they do!!!!...
Read more
I had my windshield replaced by Safelite. The new windshield got hit by one tiny little rock and it started cracking, about a two inch crack appeared. The safelite guy told me it was not fixable and I had to purchase another bran new windshield. the rock had hit on the bottom fringe of the glass. I asked about the glass quality as obviously it was of inferior quality. my previous windshields have all taken multiple hits by rocks and never...
Read more
I didn't like
  • Inferior product
#930763
We have a 2001 740I BMW that stays in the garage,the wife had safelite replace the windshield, she was told the wiper blades had to be replace ,she agreed and they installed some *** Hydroguard ,never heard of this , the blade we had on the car that they took with them ware Bosch, theirs was nothing wrong with the old blades ,I would have not allowed they to replace them but I wasn't home. It took two years before I found out the blade were...
Read more
1.8
I didn't like
  • Bad wiper blades
#916437
First off I have been a Safelite AutoGlass for over 10 years. Believe me if this or any service company would have treated me as the previous reviewer I would not have a 10 year (verifiable) period of service! The service staff is diligent and extremely well versed with their product and application. The latest service required both vehicles to have a fifty cent piece fracture to be repaired. I explained to the tech that I would have to go to...
Read more
The Safelight technician that replaced my windshield damaged the dashboard. Several calls later, pictures taken by a technician, also called adjuster. Same afternoon I was to receive a call from the store manager. Three days went by and no call so I called the Warranty Department who called the store manager that said his technicians could have not have damaged the dashboard. OMG! The technician had to replace the rearview mirror that is mounted...
Read more
I didn't like
  • Damage to my dashboard with no consequence
#905869
Called again and told my item was in. 1 mile away a man called and reminded me of my appointment. When I arrived was told my item was still in a warehouse somewhere. This was my 3rd 60 mile round trip. Perhaps the Beaumont, TX is an exception, but their incompetence cost my pocket book 180 miles of driving and still no repair done. I then decided to take my car to dealer in Houston, which was a 300 mile RT, but at least I got a windshield...
Read more
1.0
I didn't like
  • Didnt have the materials needed for the job
  • Service
#901553

Safelite Autoglass Car Part Replacement Review

#924555
2.1
Had Safelite replace windshield in our 2007 Suburban. Chose Safelite because they are a nationwide business. Was assured the replacement would be comparable to the manufacturer windshield. Not even close! Would not recommend this company! Very expensive! The sunshine comes through this cheap glass and makes the vehicle very hot!
Comment
Show