Product: Safelite Autoglass Car Part Replacement Clear all filters (38 of 38 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I DO want people to be aware of their policy to not install a windshield if there is even so much as a pinhole of rust-thru on the windshield bed. I have a TEN year old car, and needed my windshield replaced pronto for an long awaited ( and needed!) family vacation....
Read more
2.5
Product
Safelite Autoglass Car Part Replacement
#1105702
Reply to reviews
(At noontime, within couple of minutes they had broken the window, grabbed the bag which was out of sight & not visible from outside the car & were out of sight before I could set down. One person ahead of me; I placed an order for 1 hamburger; sat down at the window...
Read more
2.9
Product
Safelite Autoglass Car Part Replacement
#1104955
Reply to reviews
About the second week of June 2017 Safelite came to home to replace the windshield on my 2005 Ford F-250 I've used them before with great results, with other insurance companies, but never again. The tech pulled out & destoyed the edge molding & then told me there's...
Read more
Anonymous
a9

Unless the second glass company removed the rust for you, your vehicle is now unsafe. Windshield Urethane does not properly set if installed on top of rust. If you are ever in...

Anonymous
Nonono

You do understand the glue won't stick to rust? It could leak or in a wreck could be weakened

2.8
Product
Safelite Autoglass Car Part Replacement
I liked
  • Showed up on time
I didn't like
  • Wasted my time and damaged molding
#1098918
Reply to reviews

Safelite Autoglass - Terrible service

#1110169
1.0
Details
The windshield for my 2002 Jeep Wrangler was installed without the inside gasket installed!! The technician knew he didn't have all the necessary parts, yet installed it anyway!! I will never recommend Safelite...
Comment
Show
Advertised vs Delivered
Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money

Safelite Autoglass - Replace windshield

#1044044
1.0
Details
2 wrong windshields were ordered and a third was broken upon delivery. Eventually install was completed. In a separate incident with same company, I had another cracked windshield to be installed. I showed up for the confirmed appointment and wrong windshield was ordered again. I'm currently waiting.
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money

Safelite Autoglass - Windshield

#1043293
1.0
Details
First time 2 wrong size windshields were ordered and a third was broken before a final installation was done. A year later I need another windshield due to a crack. Took it for new installation and they ordered wrong windshield again. Had to call back today to remind them to order another windshield. I got lost in their system
Comment
Show
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money

Safelite Autoglass Car Part Replacement Review

#1033833
1.2
Details
They arrived within the time-window requested. Worker seemed nice. My issue is that their was glass chips left in my vehicle on the dash and some on the seat. The second issue is that the seal was not applied correctly. The road noise was terrible and I believe using aftermarket low quality glass also contributed to the outside noise.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Took vehicle to Safelite to replace windshield. They got the wrong windshield and I had to go home until they got the right one. I was quoted $500 for a heated windshield which I paid for. I was checking my car insurance and found out they billed my insurance and...
Read more
1.2
Product
Safelite Autoglass Car Part Replacement
#1094987
Reply to reviews
We had an appointment on June 30th to have our windshield replaced, we received a phone call to cancel a day before the service because the technician was ill. The service was rescheduled for July 5th. The morning of the appointment we received a call to cancel the...
Read more
1.0
Product
Safelite Autoglass Car Part Replacement
I didn't like
  • Never showed up
  • Disrespectful technician
#1087576
Reply to reviews
Safelite Autoglass - Never again
I took my Jeep in for a tailgate window replacement. They fixed the window no problem. When they got done they told me they could not get the tailgate to latch. I said it was working when I brought it in. Then the manager told me its not their problem its a Jeep...
Read more
Anonymous
MAD

I hate to defend safelite, but Chrysler does have latch issues on all their vehicles when they have glass breakage on lift gate

Product
Safelite Autoglass Car Part Replacement
#1081907
Reply to reviews
50 hrs for the repair remember this is special glass so to say I was *** off is a understatement when I found out that the tech broke the glass he was installing!!! not only that my door panel was not put back on properly. then they wanted to charge for two glasss...
Read more
Product
Safelite Autoglass Car Part Replacement
#1073544
Reply to reviews
Waited all day for tech to arrive after they rescheduled appointment 3 times! When tech arrived they wouldnt replace the windshield due to surface rust less than 6 in. In length! So not only did they waste my time there is no other places to go on a Saturday and no...
Read more
Product
Safelite Autoglass Car Part Replacement
#1043837
Reply to reviews
Safelite claims to give you a warranty, but when you go to get a warranty repair/replacement, you will only get the run around. I had my windshield replacement from a crack sustained by a rock. When the tech got the entire new windshield in, he noticed a slight crack...
Read more
Product
Safelite Autoglass Car Part Replacement
#1036364
Reply to reviews
They talked us into also having our windshield wipers replaced.Came to my office on time, replaced windshield, bent one wiper & said they would be back tomorrow to replace. They didn't show up and they didn't call to tell me they weren't going to show up. Wouldn't...
Read more
Product
Safelite Autoglass Car Part Replacement
#1007463
Reply to reviews