Manufacturer: Safelite Autoglass Category: Repair Clear all filters (10 of 10 reviews match)
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Service tech replaced the windshield and left . Next rainfall the windshield wipers didn't work because he had to remove them to replace the wind shield. Had to call them back out again. Then after that the hose connecting the wiper fluid had been disconnected. He...
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1.2
Product
Safelite Autoglass Car Repair
I didn't like
  • Customer service
  • Response time for repair
#1099442
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I had a 10 inch crack on my windshield on my 2016 M-Benz GLE 350 SUV. before he starts his job i asked him to make sure he has the correct windshield and he confirmed that he has the correct one. Removed the cracked windshield, so far everything went good, now when he...
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Product
Safelite Autoglass Car Repair
#1081322
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Had a small defect in my windshield from a rock strike. Safelite "repaired" it, but it continued to crack once the weather got warm. Safelite then was supposed to replace the windshield but the tech was a no show no call. Finally got the tech to come (another Saturday...
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Product
Safelite Autoglass Car Repair
I didn't like
  • Never showed up
  • Did not do the job right
  • Didnt have the materials needed for the job
#1076696
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Instructed by customer (me) to remove my commercial sticker and place in new glass or just save that portion of the glass.Instead he throws the whole glass away with my inspection sticker attached. Now my truck that I drive for a living is out of service and I am 3...
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1.0
Product
Safelite Autoglass Car Repair
#1071568
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Had safelite come out and repair a very small ding in our 2016 Kia Soul, the technician told my husband he would not have any issues with it spreading or anything and it was guaranteed for life. Well today the little ding that they fixed spread and now there is a big...
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1.8
Product
Safelite Autoglass Car Repair
I didn't like
  • Being informed incorrect information
  • Not standing behind their work
  • Made windshield worse then it was
#1025601
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I had a windshield crack while I was sitting in the car. When I called the corporate office they were very nice and said it would be warrantied and set up an appointment. When I arrived a tech came out and said something had chipped the windshield I explained that I...
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Anonymous
Anonymous

There is no such thing as a cheap glass. All glass manufactured for auto is the same. OEM or not. It's the same. The true test comes with installation. If it's installed ...

1.0
Product
Safelite Autoglass Car Repair
I didn't like
  • Very poor
#970636
Reply to reviews
I recently went to have a dime-sized divot in my windshield repaired. At the end of 45 minutes it was worse. They were not only unapologetic, they were downright nasty both at the shop and when I called their so-called "executive service." They told me the best they...
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Anonymous
Gl***man19

If you want a new vehicle.........have them replace the glass.

1.6
Product
Safelite Autoglass Car Repair
I didn't like
  • Made problem worse and were disrespectful
#919664
Reply to reviews
I have a Hummer H3 - I have had quite a few rock chips and expect to have many more. Safelite has been the easiest and most accommodating of all the windshield repair companies I have used and I will definitely be calling them when I need the next repair. With this...
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5.0
Product
Safelite Autoglass Car Repair
#855475
Reply to reviews
I have a small simple chip on my Mercedes that came from a rock on the Terrible roads of South Carolina. II broken windshield this year. Anyway it is a simple repair I saw YouTube Do It Yourself videos where the chip came out better. Safelite came out and repaired...
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Anonymous
Anonymous

you have no idea what you're talking about.

1.4
Product
Safelite Autoglass Car Repair
I liked
  • Friendliness off the tech
I didn't like
  • Results personnel
  • Customer service
#852796
Reply to reviews

Safelite Autoglass Car Repair Review

#921791
1.0
Details
Worst company for auto glass. Dont do business with them. Many customers including myself had a small chip on the windshield. They said they coyld repair it. They shattered the entire windshield. Of course. More money .rip off
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