Product: Safelite Autoglass Car Repair Clear all filters (13 of 13 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I've been getting the run around for two months trying to get my broken window fixed. I've had Allstate insurance for more than 50 years. During that time I've only filed a few minor claims. Everything was fine until Allstate started using Safelite to handle their...
Read more
Product
Safelite Autoglass Car Repair
#1107479
Reply to reviews
Our car is a year old, they weren't missing prior, and you can easily tell they had been removed just then. Inexpensive parts for me to replace, but I was in the garage working while the tech was replacing the glass. To not let me know that the clips were damaged or...
Read more
Product
Safelite Autoglass Car Repair
#1104392
Reply to reviews
Service tech replaced the windshield and left . Next rainfall the windshield wipers didn't work because he had to remove them to replace the wind shield. Had to call them back out again. Then after that the hose connecting the wiper fluid had been disconnected. He...
Read more
1.2
Product
Safelite Autoglass Car Repair
I didn't like
  • Customer service
  • Response time for repair
#1099442
Reply to reviews

Safelite Autoglass Car Repair Review

#921791
1.0
Details
Worst company for auto glass. Dont do business with them. Many customers including myself had a small chip on the windshield. They said they coyld repair it. They shattered the entire windshield. Of course. More money .rip off
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
I had a 10 inch crack on my windshield on my 2016 M-Benz GLE 350 SUV. before he starts his job i asked him to make sure he has the correct windshield and he confirmed that he has the correct one. Removed the cracked windshield, so far everything went good, now when he...
Read more
Product
Safelite Autoglass Car Repair
#1081322
Reply to reviews
Had a small defect in my windshield from a rock strike. Safelite "repaired" it, but it continued to crack once the weather got warm. Safelite then was supposed to replace the windshield but the tech was a no show no call. Finally got the tech to come (another Saturday...
Read more
Product
Safelite Autoglass Car Repair
I didn't like
  • Didnt have the materials needed for the job
  • Did not do the job right
  • Never showed up
#1076696
Reply to reviews
Instructed by customer (me) to remove my commercial sticker and place in new glass or just save that portion of the glass.Instead he throws the whole glass away with my inspection sticker attached. Now my truck that I drive for a living is out of service and I am 3...
Read more
1.0
Product
Safelite Autoglass Car Repair
#1071568
Reply to reviews
Had safelite come out and repair a very small ding in our 2016 Kia Soul, the technician told my husband he would not have any issues with it spreading or anything and it was guaranteed for life. Well today the little ding that they fixed spread and now there is a big...
Read more
1.8
Product
Safelite Autoglass Car Repair
I didn't like
  • Being informed incorrect information
  • Not standing behind their work
  • Made windshield worse then it was
#1025601
Reply to reviews
I made the mistake of Safelite come to repair a less than dime sized chip on my windshield. Minutes later the whole windshield is cracked. In all my years of having chips repaired I have never had this happen. Of course I have never used them either, and NEVER will...
Read more
Anonymous
Gl***man19

When our company does a repair we advise them that is structural not cosmetic. Also, I equate a repair to a snowflake. No two are alike & no matter how many that have been rep...

Anonymous
Trav

You where informed of that possibility and still chose to repair. Thanks.

1.0
Product
Safelite Autoglass Car Repair
#1015307
Reply to reviews
I had a windshield crack while I was sitting in the car. When I called the corporate office they were very nice and said it would be warrantied and set up an appointment. When I arrived a tech came out and said something had chipped the windshield I explained that I...
Read more
Anonymous
Anonymous

There is no such thing as a cheap glass. All glass manufactured for auto is the same. OEM or not. It's the same. The true test comes with installation. If it's installed ...

1.0
Product
Safelite Autoglass Car Repair
I didn't like
  • Very poor
#970636
Reply to reviews
I recently went to have a dime-sized divot in my windshield repaired. At the end of 45 minutes it was worse. They were not only unapologetic, they were downright nasty both at the shop and when I called their so-called "executive service." They told me the best they...
Read more
Anonymous
Gl***man19

If you want a new vehicle.........have them replace the glass.

1.6
Product
Safelite Autoglass Car Repair
I didn't like
  • Made problem worse and were disrespectful
#919664
Reply to reviews