Product: Safelite Autoglass Customer Care Clear all filters (0 of 26 reviews match)
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I am waiting to receive a phone call from Matthew Hendrix from New Mexico office. Very rude, no guts. I believe that Safelite has a systems problem and I wanted to bring it up to Hendrix. Safelite is afraid of customers calling the corporate office so there is no phone...
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3.2
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Safelite Autoglass Customer Care
#1281055
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I filled out the quote form online and received a quote of $266.03. I had a couple of questions so I called the contact number. I told the lady everything and she gave me a quote of $313. I told her I had already filled out the online form and got a quote of $266.03....
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Safelite Autoglass Customer Care
#1249929
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Safelite Autoglass - Terrible experience!

insurance made appointment,they did not show up,had to csll them,very unprofessional,go somewhere else bad business model!
1.0
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Advertised vs Delivered
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Safelite Autoglass Customer Care
#1234946
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Never showed appointment charge my credit card
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Anonymous
Timothy R Stafford

I had an appointment on Friday April 27 2018 morning between 8 am and 12 am, I work night shift I have to go at 3pm so I chose that schedule to be sure the windshield has time...

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Safelite Autoglass Customer Care
#1228251
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My first appointment was cancelled due to the office being short-staffed.We rescheduled over the phone - I cancelled classes so my appointment could be handled as soon as possible to avoid further damage to the windshield chip. When I realized something was wrong -...
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Anonymous
Jo B

SAFELITE don’t use! They are rude callous just dont care about u or your feelings! They are not trained properly and when u have an appt and they do t show the manager says it...

1.0
Massena, New York
Product
Safelite Autoglass Customer Care
I didn't like
  • Customer service
#1191164
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Safelite Autoglass - Second no show

We had an appointment last week and no one ever showed up. I contacted Geico who contacted Safelite. Scheduled another appointment for next week(today). The tech called to say he’d be here at 3pm but never showed. He didn’t text me to say he was coming either like the commercials say. I called Geico back and went with another vendor. Poor service.
1.6
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Safelite Autoglass Customer Care
#1169675
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Safelite Autoglass - Safelite auto glass sucks

Safelite auto glass sucks after making an appointment with Safelite one day before my scheduled appointment I get a call from them stating they can no longer find the glass that I need the only one that they could find is back east and it's going to be $100 more than There original quote this company lies and tries to steal from their customers don't trust Safelite auto glass
1.0
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Safelite Autoglass Customer Care
#1117408
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There was supposed to be a technician from Richmond Va at my house from 8-Noon to replace a broken truck window but at Noon no one had shown up or called.I called my insurance company who said the manager of the location would call me but never did. I left my house and...
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1.0
Product
Safelite Autoglass Customer Care
I didn't like
  • Having my time wasted- no apology
#1094393
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I call them on a Sunday afternoon for service on the windshield of my car..everything was fine until they ask for my policy number.. I didn't have it ...so I told them I would call them back with it.. 5 minute later I call back with the information.. they setup a time...
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Anonymous
Anonymous

You did not miss anything they repaired my windshield and did a *** poor job!

1.7
Product
Safelite Autoglass Customer Care
#1029251
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Called Geico 8am and was told that Safelite would be out between 12 and 5.Got numerous confirmations from Safelite saying that they would call before they got here by 4 o'clock I still had not heard from them, so I called them and I spoke with the technician Nicholas....
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1.0
Product
Safelite Autoglass Customer Care
#977350
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