Product: Safelite Autoglass Windshield Repair Clear all filters (0 of 25 reviews match)
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I had a small crack in my windshield and scheduled an appointment with Safelite to come to my home, had to wait a week until the next Saturday afternoon. The installer showed up and removed the windshield, wipers ect. and then called me down to my garage and told me...
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Safelite Autoglass Windshield Repair
#1407956
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Safelite damaged my vehicle, and made me go through a 6 long week ordeal. 1. They sent an incompetent technician to work my Mercedes. 2. He scratched the car, dropped a couple of screws in the engine area and best of all didn't even install the glass properly. He had...
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Safelite Autoglass Windshield Repair
#1388204
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Safelite Autoglass - Complaint

I had scheduled for a technician to come out and repair my winshield I sat all morning waiting and they never show. When I call they say they came nobody answered. BS waste of my time his name was Joseph King
1.0
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Safelite Autoglass Windshield Repair
#1363720
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I had a tech come out to repair a small crack in my windshield and he "guaranteed" the work. A few months later the crack has spread. I call customer service and all I got was an agent that had only attitude and not helpful. They send another tech out to come look and...
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1.0
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Safelite Autoglass Windshield Repair
I didn't like
  • Not helpful
  • Having my time wasted- no apology
  • Customer service
#1354496
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Resolved
I managed to hit my F350’s power sliding rear window with a rock from a *** eater. The price for the little was ridiculously high but what are you gonna do. It took about a week for Safelite to get the window in and I took it to shop on a Saturday for a approximately 4...
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4.0
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Safelite Autoglass Windshield Repair
#1353025
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3 cancelled appointments later and all I have to show for it is a (still) cracked windshield and excuses. 1st appointment they brought the wrong windshield. Now they blamed my insurance company even though they had the VIN#, make model and year of my car. 2nd...
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1.0
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Safelite Autoglass Windshield Repair
#1352337
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My last windshield chip repair was terrible. The technician did not perform a good job. The chip was still very visible which I know it will not disappear. Also he didn't fill the crack all the way and it is traveling a little. I've never had a bad job like this one....
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Safelite Autoglass Windshield Repair
#1306573
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Safelight Auto Glass of Durham who were chosen by USAA to replace my windshield broke the driver's side clip and never said anything. Two years later the gasket ripped lose while I was driving down the highway. I called Safelight customer service and got a saucy...
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1.0
Product
Safelite Autoglass Windshield Repair
I didn't like
  • Having my time wasted- no apology
#1286361
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I have a large crack across my windshield that is in my field of view. I called safelite because they are partnered with Progressive. I have to be back home on Friday. After explaining my situation, they told me they can’t repair my windshield until next Wednesday....
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1.0
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Safelite Autoglass Windshield Repair
#1263227
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I had a small crack in my brand new windshield and the tech came out to fix it and made it run from one end of the windshield to the other. When I called the company about this they said that things can happen and it is out of the tech control and the only thing that...
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Safelite Autoglass Windshield Repair
#1193195
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