Advertised vs Delivered
Customer service
Service Scheduling
Turnaround Time
Value for money

3 cancelled appointments later and all I have to show for it is a (still) cracked windshield and excuses.

1st appointment they brought the wrong windshield. Now they blamed my insurance company even though they had the VIN#, make model and year of my car.

2nd appointment the windshield never arrived from New York. They made me wait all day however as they claimed it "might" show up. Not sure why they waited until the scheduled appointment time to inform me of this however.

3rd appointment the technician was scared it "might" rain, even though it's not raining and there's not a prediction of rain until a 30% chance of rain at 2am TOMORROW. I called the office and the woman who I spoke to made nothing but excuses and took zero responsibility.

Don't waste your time, this company is terrible.

Product or Service Mentioned: Safelite Autoglass Windshield Repair.

Reason of review: Bad quality.

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