Don't ever use Safelite Auto Glass. The guy didn't have spare parts (hardware} to replace missing bolts and washers.

I had to help him get it in place and he was going to leave with the job half done with me to finish the job. I told him I wouldn't pay for a job half finished with only one bolt holding the liftgate in place. He said I should tape the glass to the frame until I got the other bolt and put it in because it could break again if I didn't.

Also, the aftermarket glass had a different size washer detent whereas the glass could slide while driving. Most unprofessional service I've had in a long time.

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Ashland, Kentucky, United States #834409

I would *NEVER* hire safelite to do my glass again. I hope folks read these reviews and take them into consideration. This company is HORRIBLE.

to kodiac #849297

Blame liability. Don't blame the Tech at all, sounds like you weren't even there for the job. They have a full line of customers scheduled and can't stick around for huge hiccups.

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